Terms of Business / Privacy

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All in-stock products are normally shipped the next business day of receipt of your order. Many products offered on CRAIN.WS are specially made after your order is received. If the product must be manufactured or custom made, as many of the products are, it will normally ship within 7-10 days. To give you the best possible shipping price, we have chosen to ship most of our products USPS Priority. Remember to include USPS Priority transportation time when estimating the complete delivery time (3 business days - not guaranteed - maybe 4-6 days).

CRAIN is committed to the protection of your privacy.

When placing an online order with CRAIN, the information that we collect from you is used solely for the purpose of processing your order and servicing your account. To process your order online we need your name, e-mail address, credit card billing address, contact phone number, credit card number, cvc code and expiration date. This information allows us to process your order and provides us with a way to contact you, should we have a question concerning your current order.

CRAIN will not sell, rent or distribute your e-mail address or any other information to any other company or organization.

CRAIN.WS uses Mal’s E-Com, a recognized leader in online security systems, as the SSL (Secure Socket Layer) digital certificate provider, providing you with the strongest certificate services available. Your information is fully encrypted to ensure complete privacy and security.

If you would like to change any of your transactional information please feel free to contact us to change your information.

CRAIN is committed to finding you the best and least expensive way to receive your products. We ship most of our package by USPS Priority. When possible we will use the flat rate shipping to save you money. YOU WILL PAY ONLY THE EXACT SHIPPING COST. We do not have a handling charge. We do have a minimum charge of $7.95 per order.

When your order is placed we will put it together and e-mail you a final copy with the complete total including shipping. Then your order will be processed.

Equipment and heavy items will have a BULK SHIPPING CHARGE ADDED.

If you have any questions about shipping before placing your order. Please feel free to contact us and place your order over the phone.

1-800-272-0051 • 1-405-275-3689 • 1-405-275-3739 Fax • rcrain@allegiance.tv Privacy Policy | Terms of Use

CRAIN power bars and equipment are made to the highest quality we know. We stand behind them 100%. At times customers try to use these items in a manner they were not made for and we can not guarantee they will stand up to the punishment given them. If you have ANY questions on how an item should be used, please contact us before you hook up any gadgets and gismos to your CRAIN power bars and equipment.

From the U.S. (except Oklahoma) - Call 800-272-0051, Monday through Friday, 9 a.m. through 8 p.m. Saturday from 10 a.m. through 3 p.m. CST. Oklahoma residents call 405-275-3689.

International - Call 1-405-275-3689, Monday through Friday, 9 a.m. through 8 p.m.

Saturday from 10 a.m. through 3 p.m. CST. English language only.

CRAIN

3803 North Bryan Road

Shawnee, Oklahoma 74804

USA

Customer Service 1-405-275-3689 Fax 1-405-275-3739

ORDERS 1-800-272-0051

ALL GARMENTS ARE SIZED ACCORDING TO AN ACCURATE SIZING CHART.

PLEASE READ THE FITTING INSTRUCTIONS. IF YOU HAVE ANY QUESTIONS ABOUT FITTING INTO YOUR GEAR OR FOR RETURN AUTHORIZATION CALL 1-405-275-3689 or E-MAIL US AT rcrain@allegiance.tv .

RETURNED GARMENTS FOR EXCHANGE MUST INCLUDE $7.95 SHIPPING (AIR SHIPPING EXTRA) AND MUST BE RETURNED WITHIN 30 DAYS OF SHIPPING DATE.

GARMENTS MUST BE UNUSED, UNALTERED, UNWASHED, with NO DIRT or GROUND IN POWDER, and NO BODY ODOR.

ALL GARMENTS MUST BE RETURNED IN THE SAME CONDITION THEY WERE RECEIVED.

If you are going to be returning an item for refund or exchange, please call or just send it back with a note stating what you would like to do. Make sure to include a copy of your invoice with package. If you do not have a copy, make sure you include the name the order was placed under with a contact phone number.

You may not return any books, DVD’s, VHS tapes, cassette tapes, supplements or many custom/special order items. Please call us to verify your item for it’s return policy.

TERMS OF BUSINESS &